Frequently Asked Questions (FAQ)

Yes! Cash on Delivery (COD) is supported across almost all serviceable pincodes throughout India. You can inspect the outer packaging and pay in cash directly to the delivery courier when your order arrives.

Our bags are engineered for maximum durability and weather resistance using heavy-duty water-resistant ballistic polyester and nylon, premium grade vegan PU leather, anti-rust zinc-alloy metal zippers and buckles, ergonomic breathable air-mesh back padding, and reinforced bartack stitching at high-stress points.

We offer thread counts ranging from 180 TC everyday breathable pure cotton to 250–350 TC hotel-grade percale, and up to 400+ TC sateen weave luxury combed cotton. All fabrics utilize reactive, azo-free color-fast dyes that are safe for sensitive skin and resistant to repeated laundering.

Our standard flat sheets include King Size (108" x 108" / 274 x 274 cm), Queen Size (90" x 100" / 228 x 254 cm), and Single Bedsheets (60" x 90"). Our Elastic Fitted Sheets feature high-elasticity 360° borders that effortlessly wrap around mattresses with thickness up to 10 inches, eliminating daily morning tucking.

Wash pure cotton bedsheets separately on gentle machine wash cycle using cold or lukewarm water and mild liquid detergent. Do not bleach. Tumble dry on gentle low heat or line dry in shaded open air. Iron on warm cotton setting if desired.

For nylon and polyester laptop backpacks, wipe stains with a damp microfiber cloth and mild soap solution. Do not submerge padded backpacks in washing machines as this can deform internal foams. For vegan and genuine leather duffles, gently clean with a damp cloth and apply leather conditioner every few months.

In-stock items are dispatched within 24 to 48 hours. Express delivery typically takes 2 to 5 business days for major metro and Tier-1 cities, and 4 to 7 business days for regional and rural locations across India. A live tracking link is provided upon courier dispatch.

We offer a simple 7-Day Replacement Policy if your order arrives damaged, defective, or incorrect. For bedsheets, items must be unused and unwashed with original packaging. For bags, tags and hardware protectors must remain intact. Notify our customer support team within 7 days of receiving the package with photos for prompt replacement.

Yes! We actively serve retail chains, wholesale dealers, corporates, and institutions. We offer tiered bulk wholesale pricing, corporate branding (logo embroidery, heat transfer, custom metal labels), custom book-box packaging, and dedicated bulk account managers. Contact us via our Business Connect or Contact form for custom quotes.

Yes, we are actively appointing district and regional distributors for Hobrikbrand across unrepresented territories for both Bags and Bedsheets verticals. Apply via our Distributorship Portal to explore distributor margins, territory allocation, and support benefits.